
Frequently Asked QuestionsPLEASE NOTE: We've done our best to anticipate and answer your question about Geneen's Self-Guided Online-Retreat. Before you contact our support staff to ask your question using the online Support Ticket Center ("HelpDesk"), MAKE SURE TO LOOK FOR YOUR QUESTION BELOW, FIRST. Click on the Question to reveal the Answer. IF YOU DON'T FIND AN ANSWER TO YOUR QUESTION HERE, scroll all the way to the bottom of this page and click the link to take you to the Support Ticket page, where you can submit your question using the online system. Because of the large number of Students, you cannot call our Support Staff. You'll receive an answer within two business days. |
QUESTIONS ABOUT ENROLLMENT IN THE ONLINE-RETREAT Close
What is the cost for Geneen's "Women Food And God" Self-Guided Online-Retreat? In gratitude for all of the support Geneen has received, and out of her desire to be of service to the greatest number of people, we're offering the "Women Food And God" Self-Guided Online-Retreat at only $147. To learn more about and enroll in the Self-Guided Online-Retreat, visit: http://WomenFoodAndGod.com/selfguided/ Close
Is there a two-person ("Buddy") enrollment discount for the Self-Guided Online-Retreat? While we are aware that there is great benefit to two or more people participating in Geneen's programs together and supporting one another through the process, the "Women Food and God" Self-Guided Online-Retreat is designed to be highly effective as an individual experience. In addition, we've priced Geneen's "Women Food and God" Online-Retreat to be the most affordable "virtual" training of it's type. Therefore we do not offer any multiple enrollment discounts at this time. Of course, we strongly encourage you to have someone you know register and do this Online-Retreat, too, so that you can both learn together and support each other through your journey. To enroll in Geneen's "Women Food and God" Self-Guided Online-Retreat, visit: http://WomenFoodAndGod.com/selfguided If you or someone you know are unable to afford the low fee for enrollment, you might want to consider one of the following: 1. You may wish to begin your journey with Geneen at a lower cost than the enrollment fee for the Online-Retreat. To learn more about and purchase other of Geneen's books and training materials, visit: http://geneenroth.com/learning_packages.html 2. Perhaps you know someone who will assist you with the full fee for the Online-Retreat. You can arrange for that person to give you money directly as a gift that you can then apply to your enrollment fee. Or someone else can pay for you. Instructions about how someone can pay for another person's enrollment fee can be found on our Frequently Asked Questions page at: http://WomenFoodAndGod.com/support/faqs/ 3. We offer a limited number of scholarships and discounts for the "Women Food and God" Online-Retreat to highly qualified applicants. You can learn more by reading the answer to the Frequently Asked Question about scholarships and discounts by visiting: http://WomenFoodAndGod.com/support/faqs/ Close
Is there a multi-person enrollment discount for two, three or more people for the Self-Guided Online-Retreat? While we are aware that there is great benefit to two or more people participating in Geneen's programs together and supporting one another through the process, the "Women Food and God" Self-Guided Online-Retreat is designed to be highly effective as an individual experience. In addition, we've priced Geneen's "Women Food and God" Online-Retreat to be the most affordable "virtual" training of it's type. Therefore we do not offer any multiple enrollment discounts at this time. To enroll in Geneen's "Women Food and God" Self-Guided Online-Retreat, visit: http://WomenFoodAndGod.com/selfguided If you or someone you know are unable to afford the low fee for enrollment, you might want to consider one of the following: 1. You may wish to begin your journey with Geneen at a lower cost than the enrollment fee for the Online-Retreat. To learn more about and purchase other of Geneen's books and training materials, visit: http://geneenroth.com/learning_packages.html 2. Perhaps you know someone who will assist you with the full fee for the Online-Retreat. You can arrange for that person to give you money directly as a gift that you can then apply to your enrollment fee. Or someone else can pay for you. Instructions about how someone can pay for another person's enrollment fee can be found on our Frequently Asked Questions page at: http://WomenFoodAndGod.com/support/faqs/ 3. We offer a limited number of scholarships and discounts for the "Women Food and God" Online-Retreat to highly qualified applicants. You can learn more by reading the answer to the Frequently Asked Question about scholarships and discounts by visiting: http://WomenFoodAndGod.com/support/faqs/ Close
Should I enroll in the "Women Food and God" Self-Guided Online-Retreat or should I purchase another of Geneen's products or trainings? Geneen's "Women Food and God" Self-Guided Online-Retreat is far from a simple retelling of the content of Geneen’s book or other learning packages. This Online-Retreat is Geneen's most-current, in-depth work, and represents the culmination of her work to date. The Online-Retreat format also represents one of the most highly effective content delivery methods combined with her ability to support you through your change process. Moreover, the Online-Retreat does not require that you have read or listened to any of Geneen's prior work to receive the full advantages of participating in this ground-breaking program. Therefore, we strongly recommend that you jump right into enrolling in the "Women Food and God" Self-Guided Online-Retreat, and begin experiencing the benefits as soon as possible. Here is the information / registration page for your convenience once again: http://WomenFoodAndGod.com/selfguided/ - - - We understand that there are many reasons why you may want to learn from Geneen another way, or start your journey with Geneen another way than the Self-Guided Online-Retreat. If you're not ready to enroll yet, we strongly encourage you to purchase one of Geneen's other learning packages, books, audios and/or videos. You can find more information about and order Geneen's products and learning packages at her Web site: http://geneenroth.com/learning_packages.html Close
Do I need to read Geneen's "Women Food and God" book before enrolling in the "Women Food and God" Online-Retreat? No, you don't need to read or have read Geneen's book prior to enrolling in the "Women Food and God" Online-Retreat. The Online-Retreat is based on key principles presented in Geneen's book, but is not by any means a simple retelling of the contents of the book. In the Online-Retreat you will become informed, inspired and motivated in ways that are not in the book and do not require that you have read it. Geneen's Presentations, Meditations / Guided Imageries, Question and Answer Sessions and Action Steps / Practices stand on their own, and do not require that you have read the book in advance for you to benefit from them. Just the same, even though it isn't required, it will be best for you to read "Women Food and God" as part of attending Geneen’s Online-Retreat. You needn't worry about reading it in advance of the first class, but it would be wise to read it as soon as possible. You can order a copy of Geneen's book online here: http://geneenroth.com/women_food_and_god.php if you can’t purchase a copy at your local bookstore. Perhaps your library may have a copy. If not, you can request that they order it for their catalogue. While you’ll want to read “Women Food and God” as soon as possible, please do not allow you’re not having a copy yet stand in the way of your enrolling in the Online-Retreat and getting started. We strongly suggest that you enroll now and take full advantage of all the benefits you'll receive by participating in the Online-Retreat. Here's the link once again to the information and registration page for Geneen's Self-Guided "Women Food and God" Online-Retreat: http://WomenFoodAndGod.com/selfguided/ Close
Is the "Women Food And God" Online-Retreat different than Geneen's book of the same name? Geneen's Online-Retreat is far from a simple retelling of the content of her book or other learning packages. In the Online-Retreat Geneen delivers six presentations, all of which are based on sharing more in-depth information, inspiration and motivation about six key principles related to how to transform your relationship with food into one of freedom, joy and peace. In addition, Geneen provides six Meditations / Guided Imageries created especially for the Online-Retreat, along with two Action Steps / Practices for each of the six Parts. This is the first time ever that Geneen shares this information, and the first time ever that she delivers it in this format. You can register with confidence, knowing that you will learn far more from attending Geneen’s Online-Retreat than is contained in the book or other learning packages. Here is the information / registration page for the "Women Food and God" Self-Guded Online-Retreat once again for your convenience: http://WomenFoodAndGod.com/selfguided/ Many Blessings! Geneen Roth & Associates Close
Is there a difference between Geneen's Spring 2010 Live "Women Food and God" Online-Retreat and the Self-Guided Online-Retreat? Geneen held her first live "Women Food and God" Online-Retreat in Spring, 2010 and does not have plans to hold another at this time. Participants in that live event experienced some "intangible" benefits, including being the first to hear Geneen's presentations and the ability to submit questions to Geneen with the possibility that those questions would be answered/addressed during the live event. However, you're in luck! The live event was recorded in its entirety and has been turned into the Self-Guided Online-Retreat, which contains all of the content Geneen delivered during the live event. Other than the intangible benefits indicated above, you will receive all of the other benefits associated with Geneen's teaching and coaching. In the Self-Guided Online-Retreat, you receive all the recordings, which you can listen to over the Internet and/or download to your computer. You also receive written Summaries of each of Geneen's six presentations, which you can also read online and/or download in .pdf format to your computer. You can learn more and enroll in the "Women Food And God" Self-Guided Online-Retreat here: http://WomenFoodAndGod.com/selfguided/ Because of the success of Geneen's first live event, she may hold other live events on other topics in the future. To be informed about future online events, make sure you're subscribed to Geneen's e-mail list by visiting her Web site: http://GeneenRoth.com Close
I'm not "computer savvy." Will that pose any difficulties to my enrollment in the "Women Food and God" Self-Guided Online-Retreat? Fortunately, you don’t have to be “computer savvy” to take full advantage of this “virtual event.” When you enroll in the "Women Food and God" Self-Guided Online-Retreat, you’ll receive an e-mail with all the necessary instructions as to how to log into your private Student Area, where you’ll learn how to listen to or download the recordings and the text Summaries of each of the six Parts. So if you know how to use your... e-mail and Web browser (which we know you do, based on that you are reading this answer)... then you’re all set to go! We’re not going to let anyone - especially you - enroll and then not be able to figure out how to benefit by the content Geneen presents in this Online-Retreat. Please NOTE, however, that we do not provide technical support to help you with your own computer, e-mail program, Internet Web browser, audio listening software or devices, etc., as it is not possible for us to help each enrollee personally. Should you need help with your own computer, e-mail program, listening device, etc., we feel confident that you can easily find help local to you, as there is nothing complicated about the program or the files we use to deliver your content. Here’s the information / registration page for the "Women Food and God" Self-Guided Online-Retreat once again, for your convenience: http://WomenFoodAndGod.com/selfguided/ We look forward to having you as an enrollee, and look forward to learning of your success with the program. Close
Is it too late to enroll in the "Women Food and God" LIVE Online-Retreat? Geneen held her first live "Women Food and God" Online-Retreat in Spring, 2010 and does not have plans to hold another at this time. However, you're in luck! Fortunately, the live event was recorded and has been turned into a Self-Guided Online-Retreat, which contains all of the content Geneen delivered during the live event. In the Self-Guided Online-Retreat, you receive all the recordings, which you can listen to over the Internet and/or download to your computer. You also receive written Summaries of each of Geneen's six presentations, which you can also read online and/or download in .pdf format to your computer. The fact that you are here now, asking this question and reading this answer, is evidence that you are ready to experience this life-changing event. Now is the time! You can learn more and enroll in the "Women Food And God" Self-Guided Online-Retreat here: http://WomenFoodAndGod.com/selfguided/ Because of the success of Geneen's first live event, she may hold other live events on other topics in the future. To be informed about future online events, make sure you're subscribed to Geneen's e-mail list by visiting her Web site: http://GeneenRoth.com Close
Is it too late to enroll in the "Women Food and God" SELF-GUIDED Online-Retreat? The "Women Food and God" Self-Guided Online-Retreat is exactly that - self-guided. It is designed to be timeless, so that you can enroll and begin any time. Including right now. The fact that you are here now, asking this question and reading this answer, is evidence that you are ready to experience this life-changing event. Now is the time! To create the Self-Guided Online-Retreat, Geneen's live Online-Retreat was recorded and contains all of the content Geneen delivered during the live event. In the Self-Guided Online-Retreat, you receive all the recordings, which you can listen to over the Internet and/or download to your computer. You also receive written Summaries of each of Geneen's six presentations, which you can also read online and/or download in .pdf format to your computer. The fact that you are here now, asking this question and reading this answer, is evidence that you are ready to experience this life-changing event. Now is the time! You can learn more and enroll in the "Women Food And God" Self-Guided Online-Retreat here: http://WomenFoodAndGod.com/selfguided/ Because of the success of Geneen's first live event, she may hold other live events on other topics in the future. To be informed about future online events, make sure you're subscribed to Geneen's e-mail list by visiting her Web site: http://GeneenRoth.com Close
Do you offer Continuing Education Units ("CE's" or "CEU's") for participation in the "Women Food and God" Online-Retreat? The "Women Food and God" Self-Guided Online-Retreat is designed primarily to assist attendees with their own relationship to food and eating. It’s not designed as a professional development course, although it WILL be highly beneficial to those who help others. If you are in one of the helping professions (whether your profession requires certification and/or ongoing certification or not), you can take what you learn in this program and determine on your own how to best use it in your professional practice. We do not offer Continuing Education Units ("CE's" or "CEU's") for professionals in any field at this time, and have no plans at the time to offer Continuing Education Units for this online program in the future. We certainly hope you'll choose to enroll, regardless, as we are confident that the "Women Food and God" Online-Retreat will provide you great personal and professional value. Here's the information / registration page for the "Women Food and God" Self-Guided Online-Retreat once again, for your convenience: http://WomenFoodAndGod.com/selfguided/ Close
When is Geneen's next Online Retreat? Geneen held her first live "Women Food and God" Online-Retreat in Spring, 2010 and does not have plans to hold another at this time. However, you're in luck! Fortunately, the live event was recorded and has been turned into a Self-Guided Online-Retreat, which contains all of the content Geneen delivered during the live event. In the Self-Guided Online-Retreat, you receive all the recordings, which you can listen to over the Internet and/or download to your computer. You also receive written Summaries of each of Geneen's six presentations, which you can also read online and/or download in .pdf format to your computer. You can learn more and enroll in the "Women Food And God" Self-Guided Online-Retreat here: http://WomenFoodAndGod.com/selfguided/ Because of the success of Geneen's first live event, she may hold other live events on other topics in the future. To be informed about future online events, make sure you're subscribed to Geneen's e-mail list by visiting her Web site: http://GeneenRoth.com Close
Can I enroll in Geneen's Online Retreat if I don't live in the U.S.? The "Women Food and God" Self-Guided Online-Retreat is
available to anyone with computer and Internet access around the world to enroll and benefit from the program. It is also designed to be timeless, so that you can enroll and begin anytime, anywhere. Including right now. In the Self-Guided Online-Retreat, you receive all the recordings, which you can listen to over the Internet and/or download to your computer. You also receive written Summaries of each of Geneen's six presentations, which you can also read online and/or download in .pdf format to your computer. Simply follow the directions below to enroll in this life-changing event. 1. Visit: http://budurl.com/WFGSGOR 2. Click on any "ADD TO CART button, which will take you to the secure online shopping cart. 3. Click the "CHECK-OUT" button and complete your enrollment in the shopping cart. Make sure that you select your Country of Origin to bring up the correct shopping cart information. NOTE: When providing your Billing information, the shopping cart during may display additional address information for you to complete ("Province," for example), depending on your Country of Origin. Once enrolled, you'll receive a confirmation e-mail containing all the details about how to log in to your private Student Area from wherever you are in the world. Welcome to Geneen's community and to her Online-Retreat. Please feel free to contact us with any further questions. We'll watch for your enrollment. Close
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QUESTIONS AFTER REGISTRATION Close
I never received my login information for my "Women Food and God" Online-Retreat private Student Area. When you enrolled, our system sent you a "Registration Confirmation" e-mail containing your unique login information (your unique UserName and Password). Your Registration Confirmation e-mail includes the subject line: Your WF&G Online-Retreat Registration Confirmation, (Your Name) If you are reading this any time after the first few days after you enrolled, our system has now sent you more than one e-mail which contains that information. E-mails about the Online-Retreat are sent sent from the e-mail address: Students (at) WomenFoodAndGod (dot) com IMPORTANT! => If you haven’t already received your Registration Confirmation e-mail, please look it in your Inbox. If it’s not there, please check your “spam” or “junk mail” or "trash" folder. If it's any later than the first day or so after your enrolled, you are likely to find more than one e-mail from "Students (at) WomenFoodAndGod (dot) com" in your "spam," "junk mail," or "trash" folder. To ensure that you receive future e-mails, you must make sure to set your e-mail program to “Allow” e-mail from the following e-mail addresses: Students (at) WomenFoodAndGod (dot) com Admin (at) GeneenRoth (dot) com - - - It will be best if you can locate your original Registration Confirmation e-mail, but even if you don't, setting your e-mail program to "Allow" e-mails from these addresses and/or finding prior e-mails in whichever folder your e-mail program puts e-mails it doesn't deliver directly into your Inbox will make sure that you can participate fully from this point forward. If after double-checking your Inbox, "spam," "trash," and "junk mail" folders you are still unable to locate any e-mails from us containing your login information, please do not hesitate to let us know by submitting a request using our online Support Center HelpDesk. http://WomenFoodAndGod.com/support/helpdesk/ Close
I lost my login information for my "Women Food and God" Online-Retreat private Student Area. When you enrolled, our system sent you a "Registration Confirmation" e-mail containing your unique login information (your unique UserName and Password). Your Registration Confirmation e-mail includes the subject line: Your WF&G Online-Retreat Registration Confirmation, (Your Name) If you are reading this any time after the first few days after you enrolled, our system has now sent you more than one e-mail which contains that information. E-mails about the Online-Retreat are sent sent from the e-mail address: Students (at) WomenFoodAndGod (dot) com IMPORTANT! => If you haven’t already received your Registration Confirmation e-mail, please look it in your Inbox. If it’s not there, please check your “spam” or “junk mail” or "trash" folder. If it's any later than the first day or so after your enrolled, you are likely to find more than one e-mail from "Students (at) WomenFoodAndGod (dot) com" in your "spam," "junk mail," or "trash" folder. To ensure that you receive future e-mails, you must make sure to set your e-mail program to “Allow” e-mail from the following e-mail addresses: Students (at) WomenFoodAndGod (dot) com Admin (at) GeneenRoth (dot) com - - - It will be best if you can locate your original Registration Confirmation e-mail, but even if you don't, setting your e-mail program to "Allow" e-mails from these addresses and/or finding prior e-mails in whichever folder your e-mail program puts e-mails it doesn't deliver directly into your Inbox will make sure that you can participate fully from this point forward. If after double-checking your Inbox, "spam," "trash," and "junk mail" folders you are still unable to locate any e-mails from us containing your login information, please do not hesitate to let us know by submitting a request using our online Support Center HelpDesk. http://WomenFoodAndGod.com/support/helpdesk/ Close
My UserName and/or Password isn't working. There are many reasons why your UserName and/or Password may not be working. Please read all of this, and keep trying until you get in to your private Student Area. First, Please NOTE that there are now TWO (2) different private Student Areas. It's essential that you be logging into the one associated with the version of the Online- Retreat in which you are enrolled. BOTH login areas can be accessed by visiting: http://WomenFoodAndGod.com/students If you're UserName and/or Password isn't working to get you into your "Women Food and God" Online-Retreat private Student Area: Make sure, of course, that you select the link to whichever is the program YOU enrolled in. You can also use these links to go directly to your Student Area login: If you enrolled in the SPRING, 2010, "LIVE" ONLINE- RETREAT: http://WomenFoodAndGod.com/students/spring_2010_retreat/ If you enrolled in the SELF-GUIDED ONLINE- RETREAT: http://WomenFoodAndGod.com/students/selfguided/ Here are some trouble-shooting tips if you are accessing the correct Student Area, but your UserName and Password is still not working correctly. The most common obstacle people have in logging in is that they mis-type their UserName and or password. This happens especially in cases where there is a letter that can become confused with a number. For example, a capital "O" confused with a '0" (zero), and a small "l" (lowercase L" confused with a "1" (the number one). Another reason for a login attempt not working is cutting and pasting from an e-mail and accidentally including a blank "space" before or after (or both) the UserName and/or Password. Please attempt to log in once again, making absolute sure that you are using the correct UserName and Password, exactly as it appears below, with no spaces before or after either one. Please NOTE that is some cases, it may be your browser that is causing the problem. If after making absolutely sure that it's not your UserName or Password, then REFRESH YOUR BROWSER before trying to enter your login information once again. If you can't do that, or don't know how... Try logging in using another browser. e.g. if you are using Internet Explorer, try using Firefox. We hope this takes care of your login difficulties Many Blessings! Geneen Roth & Associates Close
How long do I have to download the files in my "Women Food and God" Online-Retreat private Student Area? As a registered Student, you have unlimited access to your private Student Area. We strongly encourage you to download all the files as soon as possible to your computer, and - as with all files - consider creating a back-up in case something happens to your primary computer hard drive. Although we don't provide technical assistance, you will find some general information about downloading the audio and pdf tiles to your computer on the Support Center Frequently Asked Questions page. Visit it here: http://WomenFoodAndGod.com/support/faqs/ Close
The online ("streaming") audio stops playing when listening to the files in my "Women Food and God" Online-Retreat private Student Area. Although it would be impossible to provide technical assistance for each enrollee in the Online Retreat, we can provide you minimal assistance with this question. All the streaming audio files, downloadable files, links and Web programming associated with the "Women Food and God" Online-Retreat private Student Area have been checked, double-checked and triple checked by many people using many different computer / Web browser / Internet connections and have proven to be reliable. Therefore when listening online, the audio stopping before reaching the end of the recording is a problem related specifically to your Internet Service Provider ("Internet connection") or your own Internet modem, or your own computer hardware or software, including your Web browser. This includes, of course, whatever computer and/or Internet connection and/or browser you are using, wherever you are. If after you begin to listen to an audio file online over your Web browser in your private Student Area when connected to the Internet, it does not complete playing, please seek local technical assistance. Close
How do I download the audio files and Summary pdf files in the "Women Food and God" Self-Guided Online-Retreat private Student Area? Although it would be impossible to provide technical assistance for each enrollee in the Online Retreat, here are some basic instructions for how to download files from the private Student Area to your computer. Following these instructions should resolve this issue for you. However, any number of factors (including your computer hardware, your Operating System, your Web browser, your Internet Service Provider (ISP) and the quality of your Internet connection, to mention just a few) could get in the way of your success. If you follow these instructions and are still unsuccessful at downloading the files to your computer, we feel confident that you will be able to find someone local to you who is knowledgeable about computers and can help you with your individual technical difficulty. - - - To Download Files to Your Computer: Log into your private Student Area. Navigate to whichever page ("Part") you wish to download the files for. Position your cursor ("arrow") directly over the link to the file you wish to download. - - - For Windows Computers: "RIGHT CLICK" and HOLD your mouse button down. (The point of the arrow MUST be directly over the link to the file. If you are right-handed and use the mouse with your right hand, "right click" means using your MIDDLE FINGER to push down the button on the right side mouse.) For Macintosh Computers: HOLD down the "CONTROL" (ctrl) button on your keyboard, and HOLD your mouse button down. (The point of the arrow MUST be directly over the link to the file.) - - - THEN, for EITHER Windows or Macintosh computers: A "dialogue box" will appear, containing several options. These options will be phrased differently according to which specific Web browser (e.g. Internet Explorer, Firefox, etc.) you are using. Select the option in the dialogue box that indicates "Save File As..." or "Save As..." or some other phrase that indicates that you can do more than just "save." This option will then bring up another dialogue box in which the name of the file appears and can be changed (no need to change the file name) and allows you to navigate to the place you'd like to save your file - just like you would use the "Save As" dialogue box in Microsoft Word or any other software program that you regularly use. It's a good idea to create a Folder on your computer specifically dedicated to the files from your Online-Retreat. This will make them much easier to save in the same place, and to find later, when you go looking for them. If this download process doesn’t work, you might wish to try using another browser. For example, if you begin with Internet Explorer, you might try with Firefox. That should do it. Once again, if you follow these instruction and are not able to save your files to your computer for any reason, please find someone local to you who can assist you. Close
I can't complete file downloads when downloading files from my "Women Food and God" Online-Retreat private Student Area. Although it would be impossible to provide technical assistance for each enrollee in the Online Retreat, we can provide you minimal assistance with this question. All the files, links and Web programming associated with the "Women Food and God" Online-Retreat private Student Area have been checked, double-checked and triple checked by many people using many different computer / Web browser / Internet connections and have proven to be reliable. Therefore completing - or not completing - file downloads is a problem related specifically to your Internet Service Provider ("Internet connection") or your own Internet modem, or your own computer hardware or software, including your Web browser. This includes, of course, whatever computer and/or Internet connection and/or browser you are using, wherever you are. If after you begin to download a file it does not complete downloading to your computer, please seek local technical assistance. Close
How do I find the audio files and Summary pdf files in the "Women Food and God" Self-Guided Online-Retreat private Student Area that I downloaded to my computer? Although it would be impossible to provide technical assistance for each enrollee in the Online Retreat, we can provide you minimal assistance with this question. 1. All the files associated with Geneen's "Women Food and God" Online-Retreat Include the following in their name: WFGOR So you can SEARCH your computer for FILES that "CONTAIN" that letter combination in the "FILE NAME," and your computer search program should then bring the files up in your search results (presuming that you did, indeed, complete the download process to your computer). When you find them, you may wish to create a new FOLDER specifically for the files associated with the Online-Retreat, and move all the files into that folder to bring them all together and make it easier to find them in the future. 2. If you cannot find the files on your computer, it will be best to simply start from the very beginning. Here are some basic instructions for how to download files from the private Student Area to your computer. Following these instructions should resolve this issue for you. However, any number of factors (including your computer hardware, your Operating System, your Web browser, your Internet Service Provider (ISP) and the quality of your Internet connection, to mention just a few) could get in the way of your success. If you follow these instructions and are still unsuccessful at downloading the files to your computer, we feel confident that you will be able to find someone local to you who is knowledgeable about computers and can help you with your individual technical difficulty. - - - To Download Files to Your Computer: Log into your private Student Area. Navigate to whichever page ("Part") you wish to download the files for. Position your cursor ("arrow") directly over the link to the file you wish to download. - - - For Windows Computers: "RIGHT CLICK" and HOLD your mouse button down. (The point of the arrow MUST be directly over the link to the file. If you are right-handed and use the mouse with your right hand, "right click" means using your MIDDLE FINGER to push down the button on the right side mouse.) For Macintosh Computers: HOLD down the "CONTROL" (ctrl) button on your keyboard, and HOLD your mouse button down. (The point of the arrow MUST be directly over the link to the file.) - - - THEN, for EITHER Windows or Macintosh computers: A "dialogue box" will appear, containing several options. These options will be phrased differently according to which specific Web browser (e.g. Internet Explorer, Firefox, etc.) you are using. Select the option in the dialogue box that indicates "Save File As..." or "Save As..." or some other phrase that indicates that you can do more than just "save." This option will then bring up another dialogue box in which the name of the file appears and can be changed (no need to change the file name) and allows you to navigate to the place you'd like to save your file - just like you would use the "Save As" dialogue box in Microsoft Word or any other software program that you regularly use. It's a good idea to create a Folder on your computer specifically dedicated to the files from your Online-Retreat. This will make them much easier to save in the same place, and to find later, when you go looking for them. That should do it. Once again, if you follow these instruction and are not able to save your files to your computer for any reason, please find someone local to you who can assist you. Close
Do I always need to log on or listen to the recordings in my Online-Retreat private Student Area from my own computer? The "Women Food and God" Self-Guided Online-Retreat is exactly that - self-guided. It is also designed to be timeless, so that you can log in anywhere, any time that you have access to a computer and Internet access that does not block your access to password-protected Web sites. To access your private Student Area from anywhere in the world on any computer that allows you access to a password-protected site, simply make sure you have your unique login information. You can access your private Student Area from the following page by clicking on the link appropriate to which of the Online-Retreats you are enrolled: http://budurl.com/WFGStudents You will also need your unique login information (UserName and Password) to complete your login, which you already have been sent. Close
Can I Access my Online-Retreat private Student Area when I am traveling? The "Women Food and God" Self-Guided Online-Retreat is exactly that - self-guided. It is also designed to be timeless, so that you can log in anywhere, any time that you have access to a computer and Internet access that does not block your access to password-protected Web sites. To access your private Student Area from anywhere in the world on any computer that allows you access to a password-protected site, simply make sure you have your unique login information. You can access your private Student Area from the following page by clicking on the link appropriate to which of the Online-Retreats you are enrolled: http://budurl.com/WFGStudents You will also need your unique login information (UserName and Password) to complete your login, which you already have been sent. Close
Can I log on or listen to the recordings in my Online-Retreat private Student Area from someone else's computer? The "Women Food and God" Self-Guided Online-Retreat is exactly that - self-guided. It is also designed to be timeless, so that you can log in anywhere, any time that you have access to a computer and Internet access that does not block your access to password-protected Web sites. To access your private Student Area from anywhere in the world on any computer that allows you access to a password-protected site, simply make sure you have your unique login information. You can access your private Student Area from the following page by clicking on the link appropriate to which of the Online-Retreats you are enrolled: http://budurl.com/WFGStudents You will also need your unique login information (UserName and Password) to complete your login, which you already have been sent. Close
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QUESTIONS ABOUT GENEEN Close
Will Geneen be offering any interactive online events, where she interacts with participants live? Because of the size of her audience, Geneen does not have any plans for any interactive online events at this time. However, you are welcome to submit questions to Geneen about "Women Food and God" online by visiting: http://WomenFoodAndGod.com/askgeneen/ You can also offer any feedback or suggestions, and share your lovely in-process and success stories by visiting: http://WomenFoodAndGod.com/feedback/ Although Geneen does her best to read all the questions and comments that are submitted using the online system, she does not respond personally to your submissions. The best way to study with / learn from Geneen is to enroll in her "Women Food and God" Self-Guided Online Retreat. You can learn more about it and enroll here: http://WomenFoodAndGod.com/selfguided/ You can also purchase one or more of her learning packages, books, audios and/or videos by visiting her Web site: http://geneenroth.com/learning_packages.html Because of the success of Geneen's first live event, she may hold other live events on other topics in the future. To be informed about future online events, make sure you're subscribed to Geneen's e-mail list by visiting her Web site: http://GeneenRoth.com Close
Will Geneen come / be coming to my town? Geneen's schedule of personal appearances is limited, as the majority of her time is dedicated to her writing and media appearances, and to developing and delivering her online courses, workshops and Online-Retreats. You can see a schedule of Geneen's limited personal appearances by visiting her Web site: http://GeneenRoth.com/events_and_appearances.html The best way to study with / learn from Geneen is to enroll in her "Women Food and God" Self-Guided Online Retreat. You can learn more about it and enroll here: http://WomenFoodAndGod.com/selfguided/ You can also purchase one or more of her learning packages, books, audios and/or videos by visiting her Web site: http://geneenroth.com/learning_packages.html Because of the success of Geneen's first live event, she may hold other live events on other topics in the future. To be informed about future online events, make sure you're subscribed to Geneen's e-mail list by visiting her Web site: http://GeneenRoth.com Close
How can I see / study with Geneen in person? Geneen's twice-yearly live retreats are sold out through Spring, 2011, with extensive waiting lists that are now closed. You can see a schedule of Geneen's limited personal appearances by visiting her Web site: http://GeneenRoth.com/events_and_appearances.html The best way to study with / learn from Geneen is to enroll in her "Women Food and God" Self-Guided Online Retreat. You can learn more about it and enroll here: http://WomenFoodAndGod.com/selfguided/ You can also purchase one or more of her learning packages, books, audios and/or videos by visiting her Web site: http://geneenroth.com/learning_packages.html Because of the success of Geneen's first live event, she may hold other live events on other topics in the future. To be informed about future online events, make sure you're subscribed to Geneen's e-mail list by visiting her Web site: http://GeneenRoth.com Close
Can I ask Geneen a question directly? Geneen is vitally interested in knowing about her audience members, but is unavailable for personal contact. She does, however, want to hear from you, so we've set up ways for you to submit your questions, comments, suggestions and stories. - - - You can submit your questions about "Women Food and God" to Geneen online by visiting: http://WomenFoodAndGod.com/askgeneen/ - - - You can submit your lovely in-process and success stories, feedback and suggestions by visiting: http://WomenFoodAndGod.com/feedback/ - - - Please NOTE that Geneen does her best to read everything submitted via both online systems, but does does not reply personally. Close
Is Geneen's "Women Food And God" book available in other languages? Geneen is currently working with publishers all over the world to translate "Women Food and God" and make it available in other languages. Check at Geneen's Web site: GeneenRoth.com periodically for updates about translated versions. And while you're at Web site, make sure to subscribe to Geneen's e-mail list to be kept informed about this and all of Geneen's future books, live and online events, media appearances and more. Close
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QUESTIONS ABOUT FINANCES Close
Do you offer any discounts to enroll in the Online-Retreat? Although we've priced Geneen's "Women Food and God" Online-Retreat to be the most affordable "virtual" training of it's type, we understand that you or someone you know may have circumstances that make it difficult or impossible to afford this program even at such a low price. Therefore we offer a limited number of scholarships and discounts to highly qualified applicants. You may submit your request for a scholarship or a discount at our Support Center HelpDesk by visiting: http://WomenFoodAndGod.com/support/helpdesk Open a New Ticket and select "Scholarships / Discounts" as your "Help Topic." Although we are not able to award scholarships or discounts to everyone who submits a request, we review each submission carefully and award as many as possible to worthy applicants based on the amount of funds available in our scholarship fund. Close
Do you offer any scholarships to enroll in the Online-Retreat? Although we've priced Geneen's "Women Food and God" Online-Retreat to be the most affordable "virtual" training of it's type, we understand that you or someone you know may have circumstances that make it difficult or impossible to afford this program even at such a low price. Therefore we offer a limited number of scholarships and discounts to highly qualified applicants. You may submit your request for a scholarship or a discount at our Support Center HelpDesk by visiting: http://WomenFoodAndGod.com/support/helpdesk Open a New Ticket and select "Scholarships / Discounts" as your "Help Topic." Although we are not able to award scholarships or discounts to everyone who submits a request, we review each submission carefully and award as many as possible to worthy applicants based on the amount of funds available in our scholarship fund. Close
Can I pay for someone else to enroll in the Self-Guided Online-Retreat? You can, indeed, pay for someone else to enroll in the Self-Guided Online-Retreat. IF YOU KNOW THE PERSON YOU WISH TO PAY FOR, please follow these instructions: Visit the information / purchase page at: http://WomenFoodAndGod.com/selfguided/ Click any "ADD TO CART button, which will take you to the shopping cart. Click "Check-Out" Enter YOUR FRIEND'S (enrollee's) NAMEin the BILLING INFORMATION at the top of the check-out page. Select "Ship to a different address" and enter YOUR NAME and Address in the Shipping information. Enter YOUR Credit Card information in the Payment Information. Confirm your gift / payment by entering a note in the "Comments/Special Delivery Instructions" that you are paying for someone else. IF YOU WISH TO MAKE A DONATION TO OUR SCHOLARSHIP FUND, please follow these instructions: Visit our online Support Center HelpDesk at: http://WomenFoodAndGod.com/support/helpdesk Open a New Ticket and select "Scholarships / Discounts" as your "Help Topic." Submit your contact information, including your phone number, along with a note that you'd like to make it possible for one or more people to benefit by enrolling in the Online-Retreat. A member of the Geneen Roth & Associates staff will contact you to accept your gift. Please NOTE that donations are not tax-deductible. Many Blessings! Geneen Roth & Associates Close
Can I make a donation to the Scholarship Fund to make it possible for one or more people to receive scholarships or discounts to enroll in the Self-Guided Online-Retreat? Donations to the Scholarship Fund are greatly appreciated. IF YOU WISH TO MAKE A DONATION TO OUR SCHOLARSHIP FUND, please follow these instructions: Visit our online Support Center HelpDesk at: http://WomenFoodAndGod.com/support/helpdesk Open a New Ticket and select "Scholarships / Discounts" as your "Help Topic." Submit your contact information, including your phone number, along with a note that you'd like to make it possible for one or more people to benefit by enrolling in the Online-Retreat. A member of the Geneen Roth & Associates staff will contact you to accept your gift. Please NOTE that donations are not tax-deductible. Close
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